Customer service
How long does it take to get a response from customer service?
Customer service will answer your question by phone or e-mail within 48 hours on working days. Please note: This may take longer during the transition phase
What are the customer service opening hours?
Customer service is available from Monday to Friday, 08:30–17:00 hrs, by phone or e-mail. Customer service is closed on public holidays. Customer service is also available at the fitting room in Terminal 107, for all your questions. Monday to Friday, 08:30–16:30 hrs.
Terminal 107 Fitting Location
Opening hours: Monday to Friday from 08:30 to 16:30.
Address: Stationsplein Zuid-West 107,1117 BV Schiphol